FAQ-Online Store

Do you ship it to my country?


We ship all our products within India only.




How long will it take to receive the ordered product?


We ship our product the same day or the next. Depending on the courier service in your area, the delivery will be made in 3-5 working days. Rarely, if the item you ordered is out-of-stock, your shipment will be delayed by a shorter period. However, we’ll inform you about the situation and you can opt accordingly. Immediately after shipment, the shipment details will be updated in your account’s status page. Delay/damage ensued to the product, during transaction will be taken care by us.




What do I do, if the goods I ordered haven’t arrived?


Once your order has been shipped out, we’ll provide you the tracking ID in your account page. You can track your product transaction, using the tracking ID, from the site mentioned therewith. If you find any difficulty in tracking your product, kindly write to us.




What should I do, if I’ve problem placing my order?


If you encounter any problem, at any point of your order placement, abandon your cart and place a new order. If you’ve already paid, don’t fret, write to us or place a call over the tele-number.




Why didn’t I receive an email confirmation for my order?


If you don’t receive an email confirmation for your order placement, please login to your account and check for it. If you still can’t find your order details, please write to us.




What are the payment methods?


We accept payment via bank transfer.We also accept wallet payment such as PayTM,GPay and UPI.You can contact us to know more methods. Right now,Cash on Delivery option is not available.




How will I know the shipment of my order?


Once your order has been shipped out, an automated email containing the tracking ID will be sent to the registered email ID. And you can find the respective information on your account page.




How to place an order?


1.Select the product you want to purchase and add it to cart. 2.You Can Continue Shopping Other Items, Or Proceed Towards Checkout
3.Add the delivery address and place the order. 4.You will receive the confirmation mail with the order details to the registered email id. 5.Send payment to the mentioned bank account number or wallet payment. 6.Update the reference number either by mail or your order page. Your product will be dispatched immediately after payment confirmation.





 

Gkcycle.com an online store for branded cycles, cycle spares, accessories and components which ships throughout India. Coimbatore based cycle store started in 1953, is best place to buy International branded cycles.

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